Privacy Policy

At Town and Country Car Service, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services or visit our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Make a booking or inquiry via phone, email, or our website.
• Subscribe to our newsletters or promotional materials.
• Interact with our services, including payments and transportation services.

The types of information we collect may include:

• Name, phone number, and email address.
• Pickup and drop-off locations, travel dates, and times.
• Payment information (credit/debit card details).
• Any other details you provide in your communications with us.

2. How We Use Your Information

We use your personal information to:

• Provide and manage your bookings, including confirmation and updates.
• Process payments securely.
• Improve our services based on customer feedback.
• Send you relevant updates, promotions, or notifications if you have subscribed to our communications.
• Respond to your inquiries and provide customer support.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Service providers or partners involved in delivering transportation services (e.g., drivers).
• Payment processing companies to handle transactions.
• Legal authorities if required by law, regulation, or legal proceedings.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption and security practices to safeguard your data during transactions and storage.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies help us understand how visitors interact with our site and allow us to enhance our services. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information held by us.
• Opt-out of receiving marketing communications.
• Request a copy of the data we have collected about you.

To exercise any of these rights, please contact us at [email protected].

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us at:

Town and Country Car Service
Phone: (631) 264-5577 | (631) 543-0161
Email: [email protected]
Find Us: East Islip, NY 11730, United States